Flow Builder

The Flow Builder is where every bot's conversation logic is designed. It's a drag-and-drop canvas where you place nodes, connect them with edges, and configure each step.

Interface at a glance

Area	Where	What it does
Canvas	Center	The workspace where you build the flow
Nodes Panel	Left sidebar	All node types, grouped by category
Config Panel	Right sidebar	Configuration for the currently selected node or edge
Toolbar	Top	Save, undo/redo, zoom, test, publish

Every flow starts with a Start node — the entry point for every conversation.

Sections

• Canvas & Navigation — pan, zoom, minimap, grid snap, alignment tools.
• Working with Nodes — add, configure, duplicate, delete, validation.
• Connections & Routing — edges, conditional branching, loops, labels.
• Templates — start from a pre-built flow instead of a blank canvas.
• Testing & Preview — the built-in conversation simulator, debug mode, variable inspector.
• Variables — session variables, system variables, how they flow across nodes.

Keyboard shortcuts

Shortcut	Action
Ctrl+S	Save flow
Ctrl+Z / Ctrl+Shift+Z	Undo / redo
Ctrl+T	Toggle test panel
Ctrl+D	Duplicate selected node
Ctrl+A	Select all
Delete	Delete selected node or edge
Space + drag	Pan the canvas
Scroll	Zoom in/out

TIP

Right-click the canvas for a context menu — quick add-node, paste, select-all, fit-view.

Publishing

The Flow Builder is a design surface. Saving keeps a draft; Publish promotes the current flow to the live version served to your users. See Publishing for the release model, versioning, and rollback.